Answers to common questions about buying, selling and consigning luxury watches with By Barnett in Beverly Hills.

Buying a Watch

Are your watches authentic?

Yes. Every watch goes through a careful authentication and inspection process before it reaches a client. We verify authenticity, reference and specifications, and examine condition and components so the watch matches what was represented. See Authenticity & Warranty.

Can you find a specific watch for me?

Yes. Tell us the brand, model, reference or specifications you want, and we will search our network of trusted industry contacts. In many cases we can source a watch within 24 hours. See Watch Sourcing.

How do I buy a watch?

You can check out online, or call or text us at (310) 993-9499 or email Erin@bybarnett.com and we will help with the purchase.

What payment methods do you accept?

Online checkout accepts Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, PayPal and Venmo. Contact us about other arrangements for in-person purchases.

Selling & Consigning

Do you buy watches?

Yes. We buy and consign luxury watches, including Rolex, Patek Philippe, Audemars Piguet, Richard Mille and Cartier. Send us the brand, model, reference, condition, whether you have the box and papers, and photos if you have them. Call or text (310) 993-9499 or email Erin@bybarnett.com. See Sell or Consign Your Watch.

What is your consignment rate?

Consignors receive up to 91% of the sale price.

How does consignment work?

Contact us with details of your item. We review it and send you our consignment agreement to sign. Once we receive the item, our team authenticates, photographs, prices and lists it. Payouts are sent weekly via ACH direct deposit as items sell.

Authenticity

How do you authenticate watches?

We verify each watch's authenticity, reference and specifications, and examine its condition and components before it is offered for sale.

Warranty

Do your watches come with a warranty?

Warranty coverage is offered on select watches and is decided case by case. Most newer models (2025 and later) come with a 1-year warranty. Please ask us about coverage for any specific piece before you buy. Terms are confirmed at the time of sale.

Appointments & Custom Jewelry

Can I visit your showroom?

Yes, by appointment only. Our showroom is at 9350 Wilshire Blvd, Beverly Hills, CA 90212. Call or text (310) 993-9499 or contact us to book a time.

Do you make custom jewelry?

Yes. By Barnett designs custom fine jewelry, led by Erin Barnett, a GIA-certified jeweler. Book an appointment to discuss your project. See Create Your Own.

Do you offer free cleanings?

Yes, for jewelry. Jewelry purchased from By Barnett includes free cleanings for life. This does not apply to watches.

Shipping, Payment & Returns

Do you ship?

Yes. Most items ship free via overnight insured shipping within the United States. If an item does not qualify, any shipping cost is shown at checkout or confirmed with you before you buy. For international shipping, please contact us.

Can I return a purchase?

No. All sales are final, and we do not accept returns or exchanges. Please ask us any questions about an item before you buy. See our Refund Policy.

Still have a question?

Call or text (310) 993-9499, email Erin@bybarnett.com, or book an appointment.